Must reside and be able to legally work in Canada

Located on Nova Scotia’s picturesque South Shore, White Point is a quintessential beachfront holiday experience – all year round. The Main Lodge is the heart of the property – sprawling, yet cozy, with crackling wood fires and warm, maritime hospitality.

Role Summary

To provide efficient service to internal & external guests.

Responsibilities

• Providing efficient, attentive and friendly service to the guest
• Adherence to established departmental and company standards
• Practices good customer relations
• Quality of grooming
• Quality of friendliness and sensitivity to guests’ needs
• Quality of service provided
• Degree of guest acceptance and satisfaction
• Quality of coordinating with peers and results achieved

Requirements

• Completes elements required of preventative maintenance program for grounds, including lawns, gardens, flowerbeds, walkways, parking areas on the direct resort property, power washing buildings.
• Responsible for monitoring condition of outdoor equipment (benches, swings, outside games – horseshoes, shuffleboard, beach volleyball court area, playground)
• Maintains the condition of the property to the established standard
• Reports to work on time and in full uniform
• Follows established sign in/out procedures
• Has complete knowledge of all equipment required to use
• Knowledge of services offered in the hotel
• Follows established standards
• Maintenance and cleanliness of all staff and public areas designated “grounds”
• Maintenance and cleanliness equipment and storage spaces
• Maintenance and organization of supplies
• Greeting other staff & guests in a friendly manner
• Other duties as assigned by management respecting departmental priority list
• Informs manager of guest comments promptly
• Appearance and Grooming
  • Clean uniform
  • Neat hairstyle
  • Clean fingernails
  • Safe footwear must be worn in all seasons
  • Shower daily
  • Use of scent free cologne / deodorant
  • Name tag
  • Jewelry to not exceed one ring and one watch. Safety gloves to cover.
• Preparation for Shift
  • Checks with supervisor for day’s priorities
  • Checks requisitions for maintenance orders pertaining to grounds
  • Completes Engineering Daily Task Form daily (ENG022) as requested by acting Supervisor
• Public and Staff Areas
  • Maintains all parking areas and walkways as outlined in departmental and occupational health & safety standards
  • Maintains cleanliness of grounds, parking areas, garbage receptacles
  • Storage spaces kept clean and organized
• Equipment
  • Ensures the state of the equipment is maintained through preventative maintenance and careful use
  • Protects the security of the equipment with proper and secure storage after use
  • Follows all safety procedures required to avoid any risk to person or equipment
• Use of Social Skills
  • Greets guests
  • Addresses guest
  • Conversing with guest
  • Dealing with complaints
  • Dealing with difficult customers
  • Working harmoniously with colleagues and management
  • Dealing with accidents to guests and staff
• Orientation
  • Property information
  • Knowledge of hotel and other facilities
  • Knowledge of management structure
  • Knowledge of management’s and employee rights
  • Knowledge of work schedule
  • Knowledge of employee benefits
  • Knowledge of fire procedures
  • Knowledge of accident hazards
  • Knowledge of Occupational Health and Safety Regulations
• Completion of Superhost program plus one-day general company orientation program
• Attends department/training meetings
  • Member of Occupational Health and Safety Committee (one per department)
• Reporting
  • Verbal
  • Maintenance requisition notes

Apply Now:

Qualified interested applicants are invited to submit resumes via email to [email protected]

Benefits:

This position includes a comprehensive benefit package and uniform allowance. From single subsidized staff accommodation to use of our recreation facilities to discounts in the Dining Room, there are many perks to working at White Point, than simply being at the beach every day. Check out our White Point Employee Program.

White Point Beach Resort is an equal opportunity employer committed to hiring a diverse workforce. WPBR is also committed to providing accommodations for people with disabilities. Upon request by the applicant, accommodation will be provided in all parts of the hiring process.